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Student complaints rise by nearly 21% in a year

The Office of the Independent Adjudicator for higher education has reported almost a 21 per cent rise in the number of complaints it received from students last year – rising to their highest ever level at 2,371.

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UK universities face challenges and opportunities on student intakes

Reviewing a week of HE news, Ross Renton, Pro Vice-Chancellor Students at the University of Worcester, identifies challenges and opportunities for UK universities over enrolment of both international and home students.

Worcester shortlisted for University of the Year award

The University of Worcester has been shortlisted for the Times Higher Education’s University of the Year award.

The awards celebrate the very best in UK Higher Education and its contribution to the wider society.

Worcester has been shortlisted for the top award, University of the Year, in recognition of its achievements and performance over the past year. The winners will be announced during a celebration event in London on November 24.

In just over a decade since gaining full university status, Worcester says it has become "the most inclusive higher education institution in the UK", through the development of imaginative, outstanding facilities, such as The Hive -- Europe's first fully integrated university and local authority library -- and the University of Worcester Arena. These are backed by inclusive practices and ethos benefitting staff, students, and the local community.

University Vice Chancellor and Chief Executive, Professor David Green, said: “We are thrilled to have been shortlisted for this most prestigious award. It is testament to the very hard work of all the excellent, and highly dedicated staff at Worcester and their unbeatable commitment to providing all students with the best possible experience and education.”

Other HEi-know partner institutions shortlisted for THE awards include the University of Derby and Nottingham Trent University for Outstanding Employer Engagement Initiative, the University of Central Lancashire for Excellence and Innovation in the Arts, Staffordshire University for Outstanding Contribution to Leadership Development, Nottingham Business School at NTU for Business School of the Year, NTU for Outstanding Contribution to Innovation and Technology, University of Sheffield and Sheffield Hallam University for Outstanding Support for Students, SHU for Outstanding International Student Strategy, UCLAN for Entrepreneurial University of the Year, and the University of Kent for the Datapoints Merit Award.

Worceser Vice-Chancellor Professor David Green
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