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Student complaints rise by nearly 21% in a year

The Office of the Independent Adjudicator for higher education has reported almost a 21 per cent rise in the number of complaints it received from students last year – rising to their highest ever level at 2,371.

Adopting Sustainability Development Goals for research must go beyond ‘SDG washing’

Professor Cam Donaldson, Pro Vice Chancellor and Vice Principal (Research) and Yunus Chair in Social Business & Health at Glasgow Caledonian University, explains how his institution has put into practice a research strategy led by Sustainability Development Goals.

UK universities face challenges and opportunities on student intakes

Reviewing a week of HE news, Ross Renton, Pro Vice-Chancellor Students at the University of Worcester, identifies challenges and opportunities for UK universities over enrolment of both international and home students.

Buckingham University names new Chancellor

The University of Buckingham has appointed Dame Mary Archer as its new Chancellor. Dame Mary will be joining the University from 24 February, succeeding Lady Tessa Keswick, who has been in the role since 2014.

MPs to probe value for money in higher education

The House of Commons education select committee has launched an inquiry into value for money in higher education.

The inquiry will examine the use of graduate outcomes data, social justice and progression of disadvantaged students in higher education, and the quality of teaching across institutions, it said.

The move comes after the annual Higher Education Policy Unit and the Higher Education Academy student experience study this year found that just 35 per cent of studemts believed their HE experience represented "good" or "very good" value for money. The number of students saying their university was "poor" or "very poor" value has almost doubled in five years.

The Committee added that it would also look into the variations in quality of teaching in higher education institutions and the effectiveness of the Teaching Excellence Framework in recognising this.

Robert Halfon MP, Chair of the Education Select Committee, said:

"Over recent months there has been increasing public attention on the costs to students and to the taxpayer of higher education. The public scrutiny of vice-chancellor pay has raised wider questions about value for money.

"In our inquiry we want to examine to what extent the individual student and the taxpayer receives value for money for this considerable financial investment. Do we benefit from increased productivity from successful graduates? Do students see a greater dividend throughout their careers as a consequence of their degree?

"Social justice and the goal of improving young people’s lives and help them progress on the ladder of opportunity should be fundamental to the mission of our universities. We want to explore how far our universities are delivering a good quality service for their students and the extent to which the high salaries of vice-chancellors are linked to positive student outcomes."

The Committee has invited written submissions to the review by 23 October 2017

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